Why small businesses should consider IT outsourcing
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12 April, 2024
Business IT Support
We believe in an honest and open approach to IT support and that no two clients are the same.
Websites
Our web developers are experienced in creating contemporary, functional websites fully optimised for mobile devices.
Cloud Backup Solutions
Protect your valuable data with ease and confidence using our reliable cloud backup solutions.
Enterprise-grade security solutions
Ensure uptime with smart solutions to protect your critical data and applications whether they live on local servers, end-user computers, or in SaaS applications.
Custom Software Development
Software requirements don’t always fit into a standard off the shelf software package. A paper based procedure might be impacting your productivity and costing you money.
Cloud Services
We have been part of the Cloud Computing journey since the ship was launched. Talk to us today about the benifits cloud services can provide for your business.
Welcome to Time IT, your go-to business IT support and software development experts in Newcastle.
Our founders, Brock Martyn and Dougall Lynch, have over 30 years of experience in the industry and understand the frustrations of dealing with inexperienced support staff on help desks. This led them to start their own IT company, now known as Time IT Solutions, with a mission to provide exceptional IT support services that cater to the unique needs of each client.
At Time IT, we take pride in our honest and open approach to IT support. We understand that no two clients are the same, which is why we customize our technology solutions to meet your specific requirements. Whether you need help with cloud computing, cloud backups, or software development services, our team of experts will work with you to find the best solution within your budget.
We know that technology is crucial to your business success, which is why we offer a comprehensive range of services to ensure that your business runs smoothly and efficiently. Our services include IT support, cybersecurity, cloud computing, software development, and more. We are committed to helping you leverage technology to achieve your business goals and thrive in today’s competitive market.
We pride ourselves on delivering exceptional service to our clients and have built a reputation for providing the highest level of customer satisfaction and long-term relationships with our clients. With Time IT, you can expect exceptional service from a team of experienced professionals who put your business needs first.
Business IT Support
Time IT understands that your business needs are unique. We make it our mission to provide IT Support solutions to meet the needs of your business needs for today, and tomorrow.
Since the company’s inception, Time IT have maintained a strong focus in the small to medium-sized business support space, providing services in the following areas:
- IT consulting
- Technical support
- Cybersecurity
- Network management
- Systems integration
Our clients benefit from our depth and breadth of IT knowledge and experience – from hardware to communications, to cloud-based systems. Our goal at Time IT, is for our clients to focus less on the stress of IT management, and more on their core role of running a business. Our goal is to build long term relationships with our clients, and a testament to this is our robust client retention rates.
Cloud Services
Here at Time IT, we are well versed in cloud computing, having followed and utilised the platform from its early days. Our capabilities have seen us work between the major players like iCloud, Dropbox, Google Drive, and OneDrive. We have migrated to and from them all, with our clients and within our own company.
When it comes to cloud computing, our philosophy is to make sure the product fits your business and personal needs. We believe that cloud computing is a readily available and simple tool, that allows your business to be more mobile, more accessible and more marketable. Moving to a cloud based system allows your business to be more flexible, and more responsive to the changing needs of the marketplace.
As Registered Partners, we provide and support the Microsoft Office 365 Platform. We can tailor set cost solutions for Office 365 email migrations from On-Premise Exchange (SBS) servers, Vendor (POP3/Imap/google etc) to Office 365 migrations or vanilla Office 365 setups.
Time IT is constantly reviewing new innovations in the IT marketplace. There are a minefield of products, services and resources available, and our in-depth knowledge of these is available as part of our services.
Custom Software
Development
More often than not, client software requirements don’t fit into a standard software package. Every business is different and Time IT have the experience and knowledge to identify, and work with, the IT needs of your business. It might be that a paper based procedure is impacting your productivity, or that your customers cannot progress easily through a sales, both contributing to a loss of productivity and revenue. Time IT understands that an efficient internal software system can help grow a business.
Our consultants will always try to find a commercially available software solution to meet your needs, before entering into a discussion about developing an individualised package for your business. If ready-made solutions are not suitable, we utilise the latest in web and mobile technology to build you the right solution.
Our developers have many years of experience building custom software applications for a wide variety of businesses. We have a diverse client base, ranging from training organisations, to child care centres, counselling services, support and auditing companies. Our clients have a vastness of differences in their IT needs, and by catering to each business individually, we have been able to source or create, and deliver, compatible IT solutions. When software written for your specific business needs, it can look and function just how you want it to.
Web Design
We have a team of experienced web designers who are ready to create a custom website tailored to your business needs and budget. Our websites are not only visually engaging, but also easy to navigate, as well as being responsive for all smart devices.
Our designers work closely with you to understand your business goals and brand identity, and then create a unique website design that reflects your vision. We use a variety of web development tools to create a custom solution that meets your needs.
Whether you’re looking for an e-commerce site, a service appointment booking site, or a simple informational site, our team can create a website that is tailored to your specific needs. We ensure that your website is user-friendly and easy to navigate, and that it delivers an exceptional user experience that will keep your customers coming back for more.
Contact us today to learn more about our custom website design services and how we can help take your online presence to the next level.
Take a look at some of our recent work…
Remote Support
To give our clients the most immediate and convenient support we offer remote support to our clients wherever possible.
Please call our office on 0249 157 511 for remote support over the phone.
If required support staff will request you download our remote support software below:
Having issues with running our Remotely software or need support on a Mac, download Teamviewer here.
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